Yes, Moby has been delivering internet services along with TV and VoIP phone bundling/packaging for both residents and businesses in Calgary’s downtown core since 2019.
As a Calgary-based independent triple-play telecommunications company, Moby provides high speed fibre optic lines to high-density multi-family buildings and to mid-high density commercial buildings in downtown Calgary.
Unlike other independent ISPs that resell the services of other incumbent players like Telus, Rogers, and Shaw, Moby builds and manages its own fiber end-to-end. That freedom allows Moby to deliver truly unique high-end independent offerings for both residential and business customers.
Read about Moby in the News.
Moby is different from other telecoms in that we own our own fibre lines and are able to make business decisions that are not influenced by others in a complex chain of command. This allows us to make policies that are more attractive to both residential and business customers in downtown Calgary, where our lines are installed. These policies are what make us unique. The list below include some of our more popular policies.
Custom enterprise internet solutions including Networking, Colocation Data Centers, up to 100Gb internet speeds and more.
Read about Moby in the News.
Moby services are offered, at present, in many downtown Calgary office buildings and condo/apartment buildings. This number continues to grow each month.
To see if your building has Moby yet, click on one of the links below.
Yes. If fastest internet speed and best customer service reviews are the measurements, then we are the best, hands down. But, we'll let you decide from the comparisons below.
Max upload/download speeds in downtown Calgary as of Aug, 2022.
Moby: 10Gbps Up, 10Gbps Down
Telus: 2.5Gbps Up, 2.5Gbps Down
Shaw: 100Mbps Up, 1.5Gbps Down
Local review ratings for internet providers in Calgary as of Aug, 2022.
Moby: 176 reviews avg 4.7 stars
Telus: 58 reviews avg 4.0 stars
Shaw: 21 reviews avg 4.5 stars
Pure fibre optics means a direct physical fibre optic connection to your home or business. That translates into super fast speed, low latency and high reliability. Also, it means use of multiple devices, fast WIFI, streaming and gaming. What it doesn't mean is lag time, outages, WIFI issues and other speed related problems. It's the gold standard for high speed internet.
Moby's lines are pure fibre optics.
Moby does not engage in the throttling and buffering practices. That's because our pure fibre lines have extensive bandwidth capacity. Also, we have a limited user base of Calgary's downtown population with excess capacity to serve. So, there's no need to throttle our customers.
Almost never. Our technical engineering team is the best. And, we use the most current telecom management software and hardware on the market. Additionally, our pure fibre lines have very high bandwidth capacity and low usage traffic. So, you don't have to worry about outages, delays and issues. Plus, you're secure, thanks to our security software and systems.
No. Your monthly internet bill will never change due to data caps and overage charges. You get exactly what you signed up for, at all times. No gimmicks.
Moby guarantees your monthly internet bills will remain the same for 3 calendar years.
No. Moby's Residential internet, phone & tv installs are free.
Yes. Because even though our pricing is competitive (and often the lowest), you will get higher value for each dollar spent. That value is delivered through:
When you consider all of these, we're definitely the best price in town.
Explore our website to learn more.
We have 4 standard packages available right now. They include the following:
Yes. From time to time, Moby offers contract buyout promotions.
Explore Moby's current promotions.
Yes. Moby's TV features includes all the standard TV features that customers demand today. Those include Re-Start, Cloud DVR, Catchup TV, Reminders, AutoTune, Flexible Recording, Trick Play and more.
Yes. We have simple packages such as Little Moby and Big Moby that make the selection process simple. However, if you want a totally customized package, that's available, too. A simple call is all it takes.
Yes. You can use any land line phone you wish to as long as it is connected to your modem (for VoIP telephone service).
Our standard features, at no extra charge include: Caller ID, Caller ID Block, Call Forwarding, Call Waiting, Number Porting, Do Not Disturb, Voicemail, 911 Dialing and 3-way Calling. Additionally, you get unlimited calling in Canada and the USA. And, of course, free install.
Yes. We'll port it over for you.
Yes. That's part of our every package.
Moby's customer service levels far exceed most local Telecoms. That's mostly because our support team is local and very skillful in our technologies. That team consists of customer service reps, technical support and account managers. They all work in our downtown Calgary office and live in Calgary. Additionally, we are available 24/7 (not just 9-5). So, when you have a problem, we won't put you on hold for hours, or tell you to call back during regular business hours, or tell you to wait a week before a technician can be scheduled. Instead, we'll do our best to fix the problem and have you up and running in a jiffy.
See Moby's Customer Support Reviews.
We provide telephone support, email support, technical support, billing support and TV manuals for those who like to manage their own accounts.
Click on Get Moby buttons anywhere on the website or select it from our main residential menu.
No. But, if you really want your building to join Moby's fibre optic network downtown, all you need to do is mention it to your building management. We can add you to the waiting list.
Yes. Moby has extensive Business/Enterprise solutions/services in downtown Calgary.
Learn more about Moby's Business Internet Enterprise Solutions.