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Account Information

Account Number*

Enter your 8 digit account number.

Email*

Canada Post API Mode

developer

production

This is only for site admins.

Hidden

Unit #

Hidden

City

This field is auto populated with the City on the customers account.

Hidden

User Role

This will auto populate the user role if logged in.

Cancellation Information

Please note that Internet modems and TV boxes must be returned within 20 days following your last day of services in order to receive your refundable deposit. You will be billed for equipment that is not returned. Following your last day of service, an invoice will be issued for any services provided up to the last day of service.

Date of Cancellation*

Your services will still work until this day.

Reason for Cancellation

I'm moving!

I'm moving out of country.

I am unhappy with Moby services.

I got a better deal with another provider.

Other

New Address

Tell us where you're moving - maybe we service your new building!

Street Address Unit Number City State / Province / Region ZIP / Postal Code Country

Great news! Your new address is serviced by Moby! Please fill out the Moving Request Form if you want to move your current services to your new address.

Notes

What can we do to keep you as a customer?

Moby Cancellation Request Form

Account Information

Cancellation Information

Modem Refund Information

News

Promotions

Events

Moby Cancellation Request Form

Account Information

Cancellation Information

Modem Refund Information

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